Terms of service

Welcome to Muunj. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

1. General

These Terms & Conditions govern your use of the Muunj website and services. By visiting our store or purchasing from us, you engage in our service and agree to these terms.

We reserve the right to update, change, or replace any part of these Terms at any time without prior notice.

2. Products & Services

Muunj offers handcrafted and textile-based products inspired by Indian traditional roots.

  • All product descriptions, images, and pricing are provided as accurately as possible.

  • Slight variations in color, texture, or print may occur due to handmade processes and screen differences.

3. Pricing & Payments

All prices listed on the website are in INR (₹) unless stated otherwise.

We reserve the right to modify product prices at any time without notice.

Payments are processed securely through trusted third-party payment gateways.

4. Orders & Acceptance

Once an order is placed, you will receive an order confirmation email.

We reserve the right to refuse or cancel any order due to:

  • Product unavailability

  • Incorrect pricing or product information

  • Suspected fraudulent activity

5. Shipping & Delivery

We aim to dispatch orders within the promised timeline. Delivery times may vary depending on location and courier services.

Muunj is not responsible for delays caused by external factors such as logistics issues, weather conditions, or unforeseen circumstances.

6. Returns & Exchanges

Return and exchange requests are handled as per our Return Policy.

Products must be unused, unwashed, and returned in original packaging.

Handcrafted items may have natural imperfections, which are part of their uniqueness and not considered defects.

7. Intellectual Property

All content on this website, including logos, images, text, designs, and product concepts, is the property of muunj and protected by copyright laws.

Unauthorized use or reproduction is strictly prohibited.

8. User Responsibilities

By using our website, you agree not to:

  • Violate any laws or regulations

  • Provide false or misleading information

  • Attempt to harm or disrupt the website’s security or functionality

9. Limitation of Liability

Muunj shall not be liable for any direct, indirect, or incidental damages resulting from the use of our products or website services.

All purchases are made at the customer’s discretion.

10. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Email: contactus@muunj.com

Thank you for choosing Muunj and supporting handcrafted traditions.